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How freetogame Handles Your Personal Data

Your account information, wallet activity, and browsing behaviour on freetogame are managed with clear rules — what we collect, why we collect it, and how long we keep it.

DANA, OVO, GoPay wallet data protectedAccount data under your controlNo sale of personal dataContact us anytime to request changesAvailable where local law permits

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What We Collect and Why We Collect It

freetogame Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on freetogame, we collect the details you provide directly — your name, contact address, and the payment method you choose at checkout, which may include DANA, OVO, or GoPay. We also collect technical data automatically: your device type, browser session identifiers,

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IP address, and pages you visit within the platform. This technical data helps us keep your session secure and load the correct version of the lobby for your device. When you make a deposit or withdrawal using DANA, OVO, or GoPay, we record the transaction reference
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and amount as part of your account wallet history — this is required to verify your balance and resolve any disputes. We do not store your full e-wallet PIN or full payment credentials; those remain with the payment provider. Cookies are used to remember your login
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session and your account preferences such as language and last-visited section. You can adjust cookie settings through your browser at any time, though some account features may not function correctly without session cookies active. We retain account and transaction data for as long as your account
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is active and for a period after closure as required by applicable obligations. Data handling practices depend on local law and apply only in eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Our data practices cover four areas that matter most to your account: how we secure stored information, how long we keep it, who can access it internally, and how you can ask us to change or remove it. We use SSL encryption on all data transmitted between your device and our platform, including during DANA, OVO, and GoPay payment flows. Internal access to account data is restricted to staff who need it to operate the platform or resolve support requests — it is not shared with third-party advertisers.

Encryption in Transit SSL encryption covers all data moving between your device and our servers — including every deposit and withdrawal step involving DANA, OVO or GoPay wallet flows.

Data Retention Rules Account and transaction records are kept while your account is active. After closure, data is held only as long as applicable obligations require, then securely deleted from our systems.

Internal Access Controls Your personal and wallet data is accessible only to staff roles that require it — account verification, support resolution and fraud review. We do not sell or share data with advertisers.

Your Right to Request Changes You can ask us to correct, export or delete your account data at any time. Submit your request through live chat or email and we will confirm receipt and next steps promptly.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of the data we hold on your account, ask us to correct inaccurate details, or ask us to close your account and delete your data, you can reach our team through the channels below. We aim to respond to all data-related requests within a reasonable period. For wallet-linked queries — for example, if you believe a DANA or OVO transaction reference has been stored incorrectly — include your account username and the transaction date so we can locate the record quickly.

Common Questions About Your Privacy on freetogame

These are the questions we hear most often from account holders about how their data is managed, what rights they have, and how to act on those rights. If your question is not answered here, reach us through live chat inside your account.

We collect your name, contact details, and the payment method you register — such as DANA, OVO or GoPay. We also collect session and device data automatically to keep your account secure.

We do not sell your data to advertisers. We share data only with payment processors like DANA, OVO and GoPay to complete transactions, and with service providers who help us operate the platform under strict data agreements.

After you close your account, we retain your data only for as long as applicable legal and operational obligations require. Once that period ends, your data is securely removed from our active systems.

Yes. Submit a data access request through live chat or our support email with your account username. We will confirm receipt and aim to provide your data summary within a reasonable timeframe.

Cookies keep your login session active and remember your account preferences. You can turn non-essential cookies off in your browser settings, though your session login may be affected if session cookies are disabled.

Contact us via live chat or email and include your account username plus details of the error. For wallet-linked records involving DANA, OVO or GoPay, add the transaction date so we can locate and correct it quickly.

How freetogame Handles Your Personal Data

How We Protect and Manage Your Account Data

How to Reach Us About Your Data

Common Questions About Your Privacy on freetogame

01 What personal data does freetogame collect when I open an account?

02 Does freetogame share my data with third parties?

03 How long does freetogame keep my account data after I close my account?

04 Can I request a copy of the data freetogame holds about me?

05 How do cookies affect my account on freetogame?

06 What should I do if I think my personal data has been stored incorrectly?

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